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Sytner Birmingham.

Central Birmingham's Authorised BMW and BMW i Dealer.

Latest News & Events

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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New M Sport Limited Edition for BMW 6 Series Coupé and BMW 6 Series Gran Coupé.

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The new BMW 5 Series Touring

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THE NEW BMW i8 PROTONIC COLOURS.

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BMW wins three awards at the 2017 fleet world honours

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Sytner Group take First Place at the Sunday Times Best Big Companies to Work For Awards

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Success for Sytner at the BMW Retailer of the Year Awards.

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Christmas Opening Hours

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Explore the retailer

Sytner Birmingham BMW

Sytner Birmingham BMW recently finished their refurbishment on the New Car showroom, which showcases the latest BMW corporate image. The newly refurbished showroom holds 12 New Cars, a Café bar, customer lounge with wi-fi, a dedicated handover area and state of the art interactive customer consultation lounges. Come down and see us today.

Meet the team

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Matt Hancox

Head of Business
  • Years in the company

Roman Zawadzki

New Car Sales Manager
  • Years in the company
  • Department Sales

Stuart Hodson

Used Car Sales Manager
  • Years in the company
  • Department Sales

Sean Purves

Aftersales Manager
  • Years in the company
  • Department Service

Richard Aston

Parts Team Leader
  • Years in the company
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Oliver the service manager is a great assetime to Sydney BMW and handled a difficult situation very well

Service

Very helpful staff

Service

I have given this score because the problem has not been rectified

Service

i was looked after

Service

no

Service

See answer in 1 above.

Service

Seen quickly on arrival kept updated and car handed back when I arrived to collect with no delay.

Service

Although the team were helpful, my brakes still squeak and have done since the car was new. £47K for a car with brakes that squeak?!?

Service

Nothing was too much trouble. Mel, Raj and the rest of the Team kept me updated throughout the time my vehicle was with them and did a great job.

Service

Because the work was excellent

Service

As always, work done to a high standard and car returned valeted

Service

Since the time I booked the service of my car, BMW gave me the best possible service with a smile at a reasonable price and my car performed just like a brand new car.Gareth was very helpful but the only negative was that my car was NOT cleaned well.

Service

You really do offer a 5 star service

Service

Raj did a fantastic job of dealing with my request - I could have gone somewhere cheaper for my tyres but Raj offered me the full service package and delivered so I always pay more for your service.

Service

Serviced as required very quickly on same day. Washed and vacuumed well.

Service

It was a smooth and effortless processing of purchasing my car. Zoe was such a pleasure and and both staff members are an asset to BMW.

Service

Everyone says hello!Very keen to help, let you know the progress of your vehicle.

Service

Because as soon as we got there we were seen straight away

Service

Met with a friendly smile, very speedy service, no waiting around. all the documentation was ready.

Service

Gareth Jenkinson and Matt Hancox gave very good service as they were able to eventually resolve an issue I had with my vehicle.

Service

Good service.

Service

staff and environment was very friendly, but doesn't take away issue with car itself

Service

A good experience even though the technician advised that I needed to replace the diesel valve (on a petrol car), rather than the DISA valve & the service rep didn't completely understand the purpose of the smoke test that the technician undertook.

Service

Same as before

Service

Expensive

Service

Becky in service was great no problems, but your receptionist the ladies that answer the phone are not helpful and actually don't listen to the full conversation, nor do they take down the correct registration number of the vehicle.

Service

Problem is unresolved, difficulty in reaching member of staff to discuss, phone call not returned

Service

Raj the service representative was first class always a pleasure to book my service with him.

Service

Welcoming and informative staff members. They made the whole journey smooth.

Service

The rating given is due to the excellent service provided by a Gareth Jenkinson - absolutely brilliant

Service

Good front of house staff all round try hard to make sure we are happy

Service

I was faced with a large repair bill, however Raj came up with a better now cost effective solution.

Service

They put me in as an emergency as I had an issue with my car and was 200 miles away from home, they were helpful and gave me some good advice on the problem, a friendly and helpful garage that if I lived closer would use.

Service

Polite, helpful and efficient service. Car returned looking fantastic.

Service

I was able to get the appointment without too much delay. Work was carried out on the same day. Hence no complain.

Service

Everything was completed swiftly.

Service

Pleasant experience

Service

Did what they said and kept to time.

Service

Very happy.

Service

Work carried out was exactly as described and quoted.

Service

The car seemed serviced to high standards, and like the fact you wash and vallet car to.

Service

The service team are great to deal with, Gary Leight assigned Anthony to look after my car and after a safety check and finding a fault he went out of his way to let me know what was required and the work was carried out immediately the parts were in

Service

Prompt and helpful service

Service

Did exactly what they said in the stated timescales

Service

Work completed as agreed. This included alloy wheel refurbs which look great

Service

Excellent service as always - that is why I keep buying BMW's.

Service

5 star service

Service

My name and address details were still incorrect, despite advising Sydney’s of this a few months ago. The safety work was not done, with no real explanation.

Service

Very good service from the advisor from start to end (kept informed)

Service

raj Basran is excellent and only reason why we go there

Service

I was informed at every stage what was happening

Service

car ready on time, cleaned etc

Service

Superb customer service all the way from initial exploration about whether I would be interested in purchasing a new vehicle to handover of new vehicle and subsequent follow up. Notable mentions: Robyn Moscrop, Mel Bogle and Amy Bent of Sytner BMW

Sales

Communication was excellent. Features of the car were explained and the level of support was very good.

Sales

Fast friendly service

Sales

Professional & overall nice experience.

Sales

From visiting the show room to agreeing what car we required & then to arranging finance to picking the car up there were no problems or delays & the staff kept us updated so that we never had any concerns or issues during these stages.

Sales

Adam Qureshi was great . Very pleasant ,made us feel special.

Sales

The whole team were incredibly supportive at every stage and we really felt that they made every effort to accommodate us and come through with exactly what we were looking for.

Sales

The whole team from reception staff, to sales and finance were very welcoming, polite and thorough. The whole transaction was an enjoyable experience thanks to how well the team presents themselves.

Sales

none

Sales

Andy Shortland and his colleagues did an excellent job. I’m really happy with my experience

Sales

Purchased an M6 GC, prior to doing so was offered a weekend test drive thats required when spending c£100k, other marques were not prepared to deal and expected a decision on the back of a round the block accompanied test drive

Sales

Well, they very nice to me and my son, but left me without clear instructions on how to set things up on my vehicle, some of which I have not yet been able to get set up.

Sales

Adam Qureshi was the person dealing with me and he was very helpful in showing me the range available and being able to get me a car which was to a specific specification and was within my desired budget, he kept me up to date every day.

Sales

Dan salesman no pressure listened to what I wanted and delivered. Replied to emails.