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Sytner Birmingham.

Central Birmingham's Authorised BMW and BMW i Dealer.

Explore the retailer

Sytner Birmingham BMW

Sytner Birmingham BMW recently finished their refurbishment on the New Car showroom, which showcases the latest BMW corporate image. The newly refurbished showroom holds 12 New Cars, a Café bar, customer lounge with wi-fi, a dedicated handover area and state of the art interactive customer consultation lounges. Come down and see us today.

Meet the team

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Matt Hancox

Head of Business

Mel Bogle

New Car Sales Manager
  • Department Sales

Stuart Hodson

Used Car Sales Manager
  • Department Sales

Sean Purves

Aftersales Manager
  • Department Service

Richard Aston

Parts Team Leader
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very satisfied

Service

Asked if I would like vehicle cleaned then didn’t bother to clean

Service

Really happy.

Service

Everything was done on time

Service

Unecessary sales call during service. I'd already told 2 previous callers I wasn't interested in changing my vehicle. This hard sell approach does Sytner no favours and is a cause of customer irritation.

Service

A very efficient service & you are advised & kept up to date

Service

This was excellent

Service

I was dealt with at 8am very efficiently without me needing to ask for assistance, and was given a lift to the station so I was on-time for my business meeting, thank you

Service

I cant trust them with my car, they put in a damaged case over my fuse box and the engineer tried to glue it together. I've had my car from sytner for 3 yrs, took it there for all issues and maintenance,now its been an expensive lesson learnt.

Service

Good service from Ollie

Service

Very receptive and warm staff

Service

Kept me informed with progress on my car throughout the day.

Service

They provided everything that was promised and even allowed us to take a demo car whilst we waited.

Service

Experience was all very positive.

Service

Still can’t fix my car after now 4 visits

Service

Again Raj for organising the work and the work provided by the service department.

Service

Communication was poor - a fault was being investigated, and while I understand that it was not easy to detect, I had to request updates, which were slow in coming, rather than there being proactive engagement from the staff concerned.

Service

Job done

Service

nothings ever an issue with stylers Birmingham, no matter how trivial the issue is

Service

Did everything I asked

Service

Again I've purchased two cars from BMW Sytner and am always 100% satisfied with the service, works carried out. And I always receive a warm welcome.

Service

I was looked after extremely well by the service department, However, I asked to speak to a salesman about a query I had and nobody responded. There appeared to be a resourcing issue, but no one followed up?

Service

delivered on time

Service

THE DEALERSHIP DID NOT OFFER THE SERVICE OF COLLECTING ME ONCE CAR WAS READY

Service

As 1

Service

the courtesy car I was given was extremely dirty

Service

They delivered on what they promised

Service

Lovely service very quick

Service

Great service and experience felt comfortable. All of my needs and requirements were looked into detail and I was advised accordingly. I couldn’t fault any member of staff or the experience at the Birmingham centre.

Sales

The sales person was polite, friendly and professional which gave an overall relaxed experience

Sales

Very good from Adam and his team. Amy Bent and Mal also helpful

Sales

It was all explained in great detail how everything worked.

Sales

Efficient and polite customer interfacing and delivered on everything promised in a timely fashion. Also showed flexibility in time lines to collect the new vehicle which really assisted with my own work commitments.

Sales

I have had many BMW`s before and wasn't disappointed this time. I was extremely satisfied with the whole experience. My next car will also be from the same BMW salesmen/centre.

Sales

I have now bought 3 cars from Mel Bogle at Sytner and each time he has been helpful, attentive and very quick to respond.